Terms of service

These Terms of Service ("Terms") govern your access to and use of the LearningKav service, including the LearningKav application, the AI study companion "Josh", and www.learningkav.com (together, the "Service"), provided by:

• LearningKav Limited ("LearningKav", "we", "us", "our")
• Company number 16456384, registered in England and Wales
• Registered office: 5 Friars Place Lane, London, England, W3 7AN
• Contact: joshua@learningkav.com

By creating an account, subscribing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service. Please also read our Privacy Policy and Cookie Policy, which form part of your agreement with us.

If you are agreeing to these Terms on behalf of an organisation, you confirm you have authority to bind that organisation, and "you" refers to that organisation and its authorised users.

LearningKav is a companion and orchestration layer that helps you plan, run, and track learning across tools and resources you already use. Its features include AI-generated study goals and plans, an in-application study environment, scheduling and reminders, collaborative study groups ("Circles"), and features that capture your notes and progress to create revision material and let you resume where you stopped.

LearningKav does not host, sell, or provide educational content of its own, and is not a learning management system, content library, upskilling platform, awarding body, or certification body. You are responsible for the third-party courses, content, and resources you choose to use with the Service, including complying with their terms.

The Service is a study and productivity tool. It does not guarantee any learning outcome, exam result, qualification, or CPD recognition.Any references to study time, completion, or results describe the tool's features, not guaranteed results for you.

• You must be at least 18 years old to use the Service.
• You must provide accurate registration information and keep it up to date.
• You are responsible for keeping your login credentials confidential and for all activity under your account. Tell us promptly at joshua@learningkav.com if you suspect unauthorised use.
• For team accounts, the administering organisation is responsible for managing its users, permissions, and the conduct of its authorised users, and for informing them how their data will be used (see the Privacy Policy).

• Personal plan: £10 per month, or £120 per year (equivalent to twelve months at the monthly rate), following a 21-day free trial.
• Team (organisation) plan: £15 per seat per month, or £180 per seat per year (equivalent to twelve months per seat at the monthly rate).
• All prices are in pounds sterling (GBP) and are exclusive of VAT. Where VAT applies, it will be added at the applicable rate.

• The free trial applies to eligible new users only. Unless you cancel before the trial ends, your subscription will begin automatically and the applicable fee will be charged.

• Subscriptions are billed in advance on a recurring basis and renew automatically for successive periods until cancelled.
• Payments are processed by our payment provider, Stripe. By subscribing, you authorise us (through Stripe) to charge your chosen payment method for the recurring fee.
• If a payment fails, we may retry, suspend, or downgrade your access until payment is made.

• You can manage, pause (where available), or cancel your subscription through your account settings / the customer portal.
• Cancellation stops future renewals. Unless required by law or stated otherwise, fees already paid are non-refundable and you retain access until the end of your current paid period.

• We may change prices. We will give you reasonable notice before a change affects a renewal, and you may cancel before it takes effect if you do not accept the new price.

If you are a consumer in the UK (buying for purposes outside your trade, business, craft, or profession), you have a legal right to cancel a distance contract within 14 days of entering into it, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Because the Service is delivered digitally and access begins immediately (including via the free trial), by starting to use the Service you request that we begin providing it during the cancellation period and acknowledge that you may lose your right to cancel once the service has been fully provided. Where you cancel during the 14-day period after service has begun, we may charge for the portion already provided.

To cancel, email joshua@learningkav.com or use the cancellation option in your account.

You agree not to:

• use the Service unlawfully, or in breach of any third party's rights (including intellectual property and privacy);
• upload or share content that is illegal, infringing, defamatory, harassing, harmful, or that you do not have the right to share;
• misuse Circles or other social features to harass, abuse, or send unsolicited or harmful content to other users;
• attempt to access, disrupt, or damage the Service, its infrastructure, or other users' data, including by hacking, scraping, introducing malware, or circumventing security or usage limits;
• reverse engineer, copy, resell, or create derivative works from the Service except as permitted by law;
• use the Service, or its AI features, to generate or distribute unlawful, infringing, or harmful material, or to build a competing product; or
• share your account or seat with others except as expressly permitted.

We may investigate suspected breaches and suspend or terminate access as set out in Section 12.

• You own your content.You retain all rights in the Learning Content, notes, resources, and other materials you create or upload ("Your Content").
• Licence to us. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, display, and transmit Your Content solely as needed to operate, secure, and improve the Service and provide it to you (and, in team accounts, to your organisation). This licence ends when Your Content is deleted, except for copies retained as required by law or in routine backups for a limited period.
• Your responsibility. You are responsible for Your Content and confirm you have the rights necessary to upload it and to grant the licence above.
• AI features. Josh processes Your Content to generate study plans, reminders, and revision material. We do not use Your Content to train third-party AI models. See the Privacy Policy for how AI providers may be involved.

Circles let you study with others and share resources within a shared library. Content you post in a Circle is visible to other members of that Circle. Be mindful of what you share. You must have the right to share any resource you add, and you must not share another member's content outside the Circle without permission. We may remove content or members from Circles where these Terms are breached.

The Service works alongside third-party platforms, content, and tools that you choose to use or connect. We are not responsible for third-party content, services, or terms, and connecting or using them is at your own risk and subject to their terms. Availability of any integration may change.

The Service, including its software, "Josh", branding, and all related intellectual property, belongs to LearningKav or its licensors. Except for the rights expressly granted to you to use the Service under these Terms, no rights are transferred to you. "LearningKav" and "Josh" (as used in connection with the Service) are our marks and may not be used without permission.

• We aim to keep the Service available and working well but do not guarantee it will be uninterrupted or error-free. We may perform maintenance and may modify or discontinue features.
• We do not currently offer a formal service-level agreement (SLA). Any specific availability or support commitments we agree with an organisational customer will be set out in a separate written agreement.
• We may update the Service and these Terms. If we make material changes to the Terms, we will give reasonable notice (for example, by email or in-app). Continuing to use the Service after changes take effect means you accept the updated Terms.

• You may stop using the Service and cancel at any time (see Section 4).
• We may suspend or terminate your access if you materially breach these Terms, fail to pay, or use the Service in a way that is unlawful or harmful to us, other users, or the Service. Where practical and appropriate, we will give notice and an opportunity to fix the problem.
• On termination, your right to use the Service ends. We will handle Your Content in line with the Privacy Policy. Sections that by their nature should survive termination (including intellectual property, liability, and governing law) will continue to apply.

To the extent permitted by law, the Service is provided "as is" and "as available", and we do not make guarantees about specific learning outcomes, results, or fitness for a particular purpose beyond those that cannot be excluded by law.

Nothing in these Terms limits or excludes rights you have as a consumer that cannot be limited or excluded by law, including your statutory rights under the Consumer Rights Act 2015 that digital content and services be of satisfactory quality, fit for purpose, and as described.

Nothing in these Terms limits or excludes our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot be limited or excluded under law.

Subject to that:

• We are not liable for loss of profits, revenue, business, goodwill, or anticipated savings; loss or corruption of data; or any indirect or consequential loss.
• To the extent permitted by law, our total liability to you arising out of or in connection with the Service and these Terms in any 12-month period will not exceed the greater of (a) the total fees you paid us for the Service in the 12 months immediately before the event giving rise to the claim, and (b) £100.

If you use the Service as a business or organisation, you agree to indemnify us against claims, losses, and reasonable costs arising from your breach of these Terms, your unlawful use of the Service, or Your Content. (This clause is not intended to apply to consumers.)

These Terms and any dispute arising from them are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer resident elsewhere in the UK, you may also bring proceedings in your local courts and benefit from mandatory protections of your home nation's law.

If you have a problem, please contact us first at joshua@learningkav.com — we will try to resolve it quickly.

• Entire agreement. These Terms, the Privacy Policy, the Cookie Policy, and any plan-specific or organisational agreement make up the whole agreement between us.
• No waiver. If we do not enforce a right, that is not a waiver of it.
• Severability. If any provision is found unenforceable, the rest remains in effect.
• Assignment. You may not transfer your rights or obligations without our consent. We may assign these Terms as part of a reorganisation, merger, or sale, without reducing your rights.

LearningKav Limited
5 Friars Place Lane, London, England, W3 7AN
joshua@learningkav.com